KoleeIT
KoleeIT

Privacy Policy

Last Updated: September 27, 2025

KoleeIT ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our software and services, including our desktop applications and Software as a Service (SaaS) offerings (collectively, the "Services").

Disclaimer: This document is a general template and not legal advice. You must consult with a legal professional to ensure compliance with all applicable laws and regulations for your specific business.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect via the Services includes:

  • Personal Data: Personally identifiable information, such as your name, email address, and password, that you voluntarily give to us when you register for an account or make a purchase.
  • Payment Data: We may collect data necessary to process your payment if you make purchases, such as your payment instrument number (e.g., a credit card number). However, we do not store sensitive payment details; this is handled by our third-party payment processors.
  • Automatically Collected Information (Desktop & SaaS): Information our servers automatically collect when you access the Services, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Services.
  • Device Data (Desktop App): To validate and manage licenses for our desktop applications, we may collect a hardware identifier (HWID) from your device.

2. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Services to:

  • Create and manage your account.
  • Process your payments and deliver the services you have requested.
  • Email you regarding your account or order.
  • Monitor and analyze usage and trends to improve your experience with the Services.
  • Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
  • Validate and enforce license agreements for our desktop applications.

3. Disclosure of Your Information

We do not share, sell, rent, or trade your information with third parties for their commercial purposes. We may share information we have collected about you in certain situations:

  • By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.
  • Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, and hosting services.

4. Your Data Protection Rights (e.g., under GDPR)

Depending on your location, you may have the following rights regarding your personal data:

  • The right to access – You have the right to request copies of your personal data.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

To exercise these rights, please contact us using the contact details provided below.

5. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable.

6. Data Protection Officer

If you have any questions or concerns about this Privacy Policy or our data practices, please contact our Data Protection Officer:

  • Name: Jihoon Lee
  • Email: kolee@kolee.kr

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.